Thank you for your return request!
We will send you a return label by e-mail the next working day.
In that e-mail we explain where you can bring the package.
Once we have received the package, we will refund the amount of the returned product.
If you return a complete order, we will also refund the shipping costs.
Why don't we send a return label together with every order?
The reason is very simple. Only 1% of our orders are returned. To reduce paper consumption, we do not send a return label with every order.
It is one of the measures to reduce our ecological footprint.