The invoice is always enclosed with your package. This way, you, the customer, receive both your invoice (which you have already paid) and your products at the same time. This system works best in our view.
In the event that you misplace your invoice and require a new one, you can send an email to support@swimmingpools.be. We will then send you a digital copy of the invoice as soon as possible.
If you cannot manage to pay online, please feel free to contact us. We will look together how we can resolve this as quickly as possible.
The platform this site is built on (Drupal) already has a very high level of protection as standard. For example, Drupal is protected against the OWASP Top 10: the ten most dangerous threats to websites and e-commerce sites.
You can find more information on this subject from page 6 in the following white paper:
http://drupalsecurityreport.org/sites/g/files/g598426/f/201403/drupal-security-whitepaper-1-3.pdf
Furthermore, Drupal is open-source technology. This means that all web developers who use Drupal help each other to give their websites the best possible protection. If a leak is detected in one of the websites, it is quickly localised and solved by the community. It goes without saying that Drupal itself checks all changes thoroughly first.
Conducting regular security updates is important for this. This explains why on rare occasions our webshop is temporarily off-line (max. 30 minutes).
The Swimming Pools webshop also uses HTTPS. In short, this means that the connection is encrypted. If somebody was nevertheless able to penetrate the system, they would still not be able to understand anything of what they read. The hacked information would therefore be worthless.
Yes, of course there is! KBC and Bancontact have both developed an app to enable very easy mobile payment. You can read more about this on the following pages:
KBC : https://www.kbc.be/retail/en/products/payments/self-banking/on-your-smartphone/mobile/payments-and-transfers.html?zone=topnav#webshop
Bancontact : https://www.bancontact.com/en/bancontact-app/pay-online
You can also complete mobile payment via iDeal.
The following payment options are available: Visa, MasterCard, Bancontact, iDeal, Belfius and KBC.
In order to secure all methods of payment, we have obtained the SSL certificate. The webshop therefore complies with all national and international legislative requirements. This means you can be sure that your information is completely secure and that it cannot be misused for any form of bank fraud.
